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Custom CRM Australia

Custom CRM
Australia.

Stop paying $75/user/month for software that does not fit your workflow. We build custom CRM systems around how your business actually works — for less than a year of Salesforce.

Built for YOUR workflow Delivered in 3–6 weeks From $5,000 AUD
Get a Custom CRM Quote
Tell us about your business — we reply within 3 hours.
No spam. No lock-in. No obligation.

Request received!

Tristan will personally reply within 3 hours on business days.

One Point of Contact
100% Custom Builds
Australia-Wide, No Outsourcing
Free Strategy Call
Delivered in 2–8 Weeks
CRM Features

Built around your workflow, not ours

Every feature is designed for how your business actually operates. No unused modules, no feature bloat, no workarounds.

Lead Management
Capture leads from your website, forms, email and phone. Automatic lead scoring, assignment and follow-up reminders. Never lose a lead to a missed follow-up again.
Quoting & Proposals
Generate professional quotes and proposals in seconds. Pre-built templates with your branding, automatic pricing calculations, and one-click send to clients.
Sales Pipeline
Visual pipeline view showing every deal at every stage. Drag and drop to update status. Automatic notifications when deals stall. Revenue forecasting built in.
Automated Follow-ups
Set rules for automatic email and SMS follow-ups. New lead? Instant welcome email. Quote sent? Automatic 3-day follow-up. No manual chasing required.
Reporting Dashboard
Real-time dashboards showing leads, conversion rates, revenue, team performance and more. Data pulled automatically from your CRM. No manual reporting needed.
System Integration
Connects with Xero, MYOB, QuickBooks, Shopify, Google Workspace, Microsoft 365 and more. Data flows automatically between your CRM and your existing tools.
Cost Comparison

Custom CRM vs off-the-shelf (3-year cost for 10 users)

PlatformYear 1Year 2Year 33-Year Total
Salesforce Professional$10,800$10,800$10,800$32,400+
HubSpot Professional$7,200$7,200$7,200$21,600+
Zoho CRM Plus$4,320$4,320$4,320$12,960
Source Digital Custom CRM$7,000–$15,000 (build)$0–$6,000 (hosting + support)$0–$6,000$7,000–$27,000
Salesforce Professional
$90/user/month. $32,400+ over 3 years for 10 users. Most features unused by SMEs.
HubSpot Professional
$60/user/month. $21,600+ over 3 years. Needs expensive add-ons for advanced features.
Source Digital Custom CRM
One-time build $7K–$15K. No per-user fees. You own the code. Optional hosting and support from $500/month.
FAQ

Frequently Asked Questions

Custom CRM projects start from $5,000 AUD for a basic system and range up to $20,000+ for complex multi-module builds. Most SME projects land between $7,000 and $15,000. Compare that to Salesforce at $75/user/month or HubSpot at $50/user/month — a custom CRM typically costs less in the first year than 12 months of enterprise SaaS subscriptions.

Off-the-shelf CRMs force you to adapt your workflow to their system. A custom CRM is built around how your business actually works. You get exactly the features you need, nothing you do not, and it integrates seamlessly with your existing tools. No per-user licensing, no feature bloat, no workarounds.

Most custom CRM projects are delivered in 3 to 6 weeks. Simple lead tracking and quoting systems can be live in 2 to 3 weeks. Complex systems with multiple modules, integrations and automation take 4 to 8 weeks.

Yes. We handle full data migration from any existing system including Salesforce, HubSpot, Zoho, Pipedrive, spreadsheets, or legacy databases. Your historical data, contacts, deals, and notes are all migrated cleanly.

Absolutely. We commonly integrate with Xero, MYOB, QuickBooks, and other accounting platforms. When a deal closes in your CRM, invoices can be generated automatically in your accounting system.

Yes, 100%. You own all the code, data and intellectual property. There are no ongoing licensing fees for the software itself. You can host it wherever you choose and modify it as your business grows.

Because you own the code, your CRM can be modified and extended at any time. We offer ongoing development packages, or you can hire any developer to make changes. The system is built with clean, documented code specifically for maintainability.

Yes. Every custom CRM we build is fully responsive and works on desktop, tablet and mobile. Your team can access leads, update deals and manage contacts from any device.

We build CRMs for all industries including construction, trades, real estate, professional services, e-commerce, manufacturing, logistics, healthcare and more. Each CRM is designed specifically for the workflows and terminology of your industry.

Book a free strategy call. We will discuss your current workflow, pain points with existing tools, and what your ideal CRM looks like. You will receive a fixed-price quote within 48 hours.

"Literally within hours I was getting leads. Blown away with every bit of work from Source Digital — speed, quality and just a real good bloke to deal with."

D
Perth Business Owner · Google Review

"Source Digital did an exceptional job building our Shopify site. Visually appealing, user-friendly, works across all devices. Professional, responsive — the final product exceeded our expectations."

C
Shopify Client · Google Review

"Tristan is the man. Found him on Google and within 2 hours he had a full plan & quote ready. The final project delivery was absolutely phenomenal — 100 times better than we could have ever imagined."

K
Custom Build Client · Google Review
5.0
· 22 Google reviews · Perth, WA

Ready to ditch the
per-user fees?

Free strategy call. We will map your current workflow, identify what your ideal CRM looks like, and give you a fixed-price quote within 48 hours.