"Literally within hours I was getting leads. Blown away with every bit of work from Source Digital. speed, quality and just a real good bloke to deal with."
D
Dale
Onedown · Google Review
Melbourne is where Australia makes things, moves things and does the paperwork for both — and too much of it still runs on re-keyed spreadsheets, email chains and quotes that take three days. We build AI that removes operational drag: quoting from spec sheets, scheduling and dispatch admin, document processing that handles itself. Fixed-price projects from $3,000 AUD, delivered remotely from Perth in 2 to 8 weeks.
Tristan will personally reply within 3 hours on business days.
Melbourne is Australia's manufacturing, logistics and back-office capital — factories and wholesalers across the south-east, freight running through Laverton, Truganina and the port, and thousands of legal, accounting and admin teams processing the paperwork in between. The AI that pays for itself here is rarely a homepage chatbot. It is the unglamorous tool that turns a 40-minute quote into a 4-minute one, files the booking nobody wants to re-key, and reads the documents nobody has time to read. That is what we build.
Four Melbourne economies, four flavours of operational drag. These are the projects we quote most often for Victorian businesses. None of them start with a strategy deck; all of them start with a task your team already resents.
From Dandenong South to Campbellfield, quoting is still the bottleneck. A spec sheet lands as a PDF, someone re-keys it, checks stock in one system and price breaks in another, and the quote goes out two days later — sometimes after the buyer has already moved on. We build AI that extracts line items from spec sheets and drawings, applies your price book and contract tiers, and drafts the quote in minutes. Inventory intelligence sits on top: reorder signals, slow-mover flags and stock answers your sales team can query in plain English.
Melbourne is home to Australia's largest container port, and the freight that moves through it runs on paperwork. We build automation that reads booking emails and enters them into your TMS or job system, assembles dispatch paperwork, chases and files PODs, and turns depot documents into searchable records — so your operations team manages exceptions, not data entry.
Victorian retail runs from Chadstone concessions to Shopify brands in Collingwood, and both drown in the same two jobs: product content and customer service. We build AI that writes and maintains product descriptions at catalogue scale — hundreds or thousands of SKUs, consistent tone, correct specs — and support automation that resolves order-status, returns and sizing questions on its own, handing anything sensitive to a human with full context attached.
Melbourne's legal and accounting firms bill for judgement but burn hours on documents: engagement letters, discovery bundles, leases, BAS workpapers, onboarding packs. We build document workflows that extract, summarise, cross-check and file — a first-pass review that never gets tired — plus internal knowledge bots trained on your precedents so junior staff stop queueing at senior doors. Your documents stay in your environment and never train public models.
We deliver remotely to businesses across greater Melbourne and all of Victoria.
Other Cities
Source Digital is headquartered in Perth, and we will not pretend otherwise — no serviced address in Collins Street, no local number quietly redirecting west. What Melbourne clients get instead is a delivery model built properly for distance, and a cost base that is not paying CBD rent.
You walk us through the real workflow from your own desk — the spreadsheet, the inbox, the whiteboard photo. Watching the actual system over video beats a boardroom workshop, because we scope what actually happens, not the tidy version of it.
Perth skips daylight saving, so Melbourne runs two hours ahead of us in winter and three in summer. Send feedback at your 5pm and it reaches us mid-afternoon with working hours to spare — changes are often live before your next morning coffee.
Progress ships as short walkthrough videos and written updates you review whenever suits. Live calls sit in the Melbourne afternoon — our late morning — so nobody dials in at 7am. You always know what was built this week and what comes next.
For engagements around $20,000 and up we fly to Melbourne for kickoff or go-live. For everything else, remote is not a compromise — it is the reason projects start at $3,000 instead of $30,000.
No, and we will not pretend to. Source Digital is headquartered in Perth and serves Melbourne clients remotely — no Melbourne office, no serviced address, no local number redirecting west. For engagements around $20,000 and up we fly over for kickoff or go-live workshops. Everything else runs over video, screen-share and a shared project channel, which is a large part of why our projects cost $3,000 to $25,000 instead of consultancy rates.
Perth is on AWST (UTC+8) and skips daylight saving, so Melbourne is two hours ahead in winter and three in summer. It mostly works for you: calls sit in your early afternoon, which is our late morning, and we are still at our desks for hours after your day ends — feedback sent at 5pm Melbourne time is often built by your next morning. Day to day we work async: short walkthrough videos and written updates you review whenever suits.
Location does not change our pricing. AI consulting and project work starts at $3,000, chatbots from $3,000, AI agents from $4,000 and workflow automation from $2,500. Custom CRM builds run $8,000 to $25,000. Most projects land between $3,000 and $25,000, fixed-price and agreed before we start. Maintenance retainers run $200 to $500 a month; advisory retainers $600 to $1,200 a month.
Yes — quoting automation is the project we scope most often for Victorian manufacturers. AI extracts line items from emailed spec sheets, drawings and purchase orders, matches them to your product data, applies price books, contract tiers and volume breaks, and produces a draft quote for a human to approve. Workshops in Dandenong, Clayton and Campbellfield typically cut quote turnaround from days to under an hour — and win more work simply by answering first.
Mostly, it kills re-keying. We build automations that read booking requests out of emails and attachments and enter them into your TMS or job system, assemble run sheets and dispatch paperwork, chase and file PODs, and turn depot paperwork into searchable records. For operators around Laverton, Truganina and Dandenong South, the goal is an operations team that manages exceptions and customers rather than data entry.
Yes. The two highest-return retail projects are product content and customer service. We build AI that writes and maintains product descriptions at catalogue scale — hundreds or thousands of SKUs with consistent tone and accurate specs — and support automation that resolves order-status, returns and sizing questions on its own, escalating sensitive cases to a human with full context. That holds whether you trade from a Chadstone concession, a Smith Street shopfront or a purely online catalogue.
That is a core use case. We build document pipelines that extract, summarise, cross-check and file — engagement letters, leases, discovery bundles, BAS workpapers, client onboarding packs — acting as a first-pass review that never gets tired. Firms also run internal knowledge bots trained on their own precedents and procedures, so junior staff get instant answers instead of interrupting seniors. Your documents stay in your environment and are never used to train public models.
Reviews
Real reviews from real business owners. See all 22 on Google.
"Literally within hours I was getting leads. Blown away with every bit of work from Source Digital. speed, quality and just a real good bloke to deal with."
"Source Digital did an exceptional job building our Shopify site. Visually appealing, user-friendly, works across all devices. Professional, responsive. the final product exceeded our expectations."
"Tristan is the man. Found him on Google and within 2 hours he had a full plan & quote ready. The final project delivery was absolutely phenomenal. 100 times better than we could have ever imagined."
Tell us where the hours go — quoting, dispatch, documents, follow-ups — and get a fixed-price proposal within 48 hours. No jargon, no lock-in.