"Literally within hours I was getting leads. Blown away with every bit of work from Source Digital — speed, quality and just a real good bloke to deal with."
D
Dale
Perth Business Owner · Google Review
Custom AI agents that work for your business 24/7 — qualifying leads, answering customers, processing orders and taking autonomous action. Like hiring a team member who never sleeps, never takes leave, and costs a fraction of a salary.
Tristan will personally reply within 3 hours on business days.
Each agent is custom-built for your business with specific knowledge, integrations and decision-making capabilities tailored to your use case.
An AI agent is autonomous software that can perceive its environment, make decisions, and take actions on behalf of your business. Unlike simple chatbots that follow scripts, AI agents can qualify leads, process orders, handle bookings, answer complex questions, escalate issues, and complete multi-step tasks without human intervention.
Common applications include: qualifying inbound leads 24/7, answering customer questions from your knowledge base, processing orders and bookings, scheduling appointments, handling tier-1 customer support, following up on quotes, triaging emails, and routing enquiries to the right team member.
Traditional chatbots follow pre-written scripts and decision trees. They break when someone asks something unexpected. AI agents use large language models to understand context, make decisions, and take actions. They can handle novel questions, understand nuance, and complete complex multi-step tasks autonomously.
AI agent projects start from $4,000 AUD for a standard customer-facing agent and range up to $20,000+ for complex multi-system agents with deep integrations. Most projects land between $6,000 and $15,000. Compare that to hiring a full-time employee at $60K+ per year.
Yes. Every agent we build includes intelligent escalation. When the agent encounters a question it cannot confidently answer, or when a customer requests human assistance, it seamlessly hands off to your team with full context of the conversation so the customer does not have to repeat themselves.
We integrate agents with CRM systems, booking platforms, e-commerce stores, payment gateways, email systems, Slack, Teams, phone systems, databases, and virtually any platform with an API. The agent can read data, create records, send messages, and trigger actions across your systems.
Standard AI agents are delivered in 2 to 5 weeks. Simple conversational agents can be live in under 2 weeks. Complex agents with multiple integrations and decision logic take 4 to 8 weeks.
AI agents are not perfect, but we build in guardrails, confidence thresholds, and escalation rules to minimise errors. For critical actions like payments or data changes, we implement human approval steps. Most well-configured agents handle 70-85 percent of interactions without any human involvement.
Yes. Every agent comes with a dashboard showing conversation logs, actions taken, escalations, customer satisfaction metrics, and performance analytics. You have full visibility into every interaction.
Book a free strategy call. We will discuss your customer interactions, identify which tasks an AI agent could handle, and give you a fixed-price quote within 48 hours.
Reviews
Real reviews from real business owners. See all 22 on Google.
"Literally within hours I was getting leads. Blown away with every bit of work from Source Digital — speed, quality and just a real good bloke to deal with."
"Source Digital did an exceptional job building our Shopify site. Visually appealing, user-friendly, works across all devices. Professional, responsive — the final product exceeded our expectations."
"Tristan is the man. Found him on Google and within 2 hours he had a full plan & quote ready. The final project delivery was absolutely phenomenal — 100 times better than we could have ever imagined."
Free strategy call. We will identify which tasks an AI agent could handle and give you a fixed-price quote within 48 hours.