Ava handles customer enquiries 24/7, answers questions about your business, captures leads, and books appointments. Trained on your specific products, services, and processes.
What Ava Does
Ava is built for Australian businesses. No bloated features, no enterprise complexity. Just the tools that make you money.
Ava chats like a real person. No robotic scripts or frustrating decision trees. Customers get real answers to real questions.
We feed Ava your website, product info, pricing, FAQs, and processes. She knows your business as well as your best employee.
Ava collects names, emails, phone numbers, and enquiry details. Leads are delivered to your inbox or CRM in real time.
Integrated with your calendar. Ava books consultations, quotes, and meetings without you lifting a finger.
Clean, customisable chat widget that matches your brand. Sits on your website and engages visitors automatically.
See conversation volumes, common questions, lead conversion rates, and customer satisfaction scores.
Who It's For
Trades, agencies, consultants. Ava answers pricing questions, explains your services, and captures leads while you work.
Product questions, order tracking, returns processing. Ava handles the repetitive enquiries so your team focuses on complex issues.
Appointment booking, service explanations, insurance questions. HIPAA-aware responses for sensitive industries.
Property enquiries, inspection bookings, pre-qualification questions. Ava engages leads the moment they visit your site.
How It Works
From purchase to production in 5 simple steps.
Choose your plan and complete checkout
Fill out a short form with your business details
We clone and brand your instance (2 hours)
AI trained on your data and preferences (24 hours)
Live on your domain with a walkthrough call
Pricing
One-time setup + monthly hosting. No hidden fees. No per-user charges on Starter. Cancel monthly anytime.
FAQ
Traditional chatbots follow pre-written scripts and decision trees. Ava uses AI to understand questions in natural language and generate contextual responses. She can handle questions she has never seen before, as long as the answer exists in her training data.
Your website content, product/service descriptions, pricing, FAQs, policies, and any documents you provide. We can also train her on email templates, scripts, and common scenarios specific to your business.
Initial training takes 24 hours after we receive your data. Ava can start handling basic enquiries within 3 hours of purchase. We refine her responses over the first week based on real conversations.
Yes. If Ava cannot resolve an enquiry, she collects the customer's details and escalates to your team via email or your preferred channel. The customer gets a response like a real receptionist taking a message.
Yes. The chat widget is fully responsive and works perfectly on phones, tablets, and desktops.
Yes. You choose the colours, avatar, greeting message, and position of the chat widget to match your brand.
That is Ava's superpower. She works 24/7 including weekends and public holidays. Leads captured at 2am get the same quality response as those at 2pm.
Starter plans include 1,000 chats per month. Pro includes 5,000. Enterprise is unlimited. Ava can handle hundreds of simultaneous conversations.
Yes. All conversations are encrypted. Customer data is stored in your isolated instance and never shared with other clients or used for training.
Pro and Enterprise plans include integrations with popular CRMs (HubSpot, Salesforce, Pipedrive), calendars (Google, Outlook), and messaging platforms (Slack, Teams).
Book a free 15-minute walkthrough. We'll show you exactly how Ava works for your business.
We only onboard 4 new clients per week to ensure quality setup and training.